Questions, answered
Everything you need to know about getting started with the official WhatsApp Business API.
It is Meta's official programmatic WhatsApp interface for eligible businesses. Businesses can send and receive messages through approved integrations, subject to Meta's policies, permissions, templates and messaging rules.
Embedded Signup opens a Meta-hosted Facebook Login for Business flow. The customer chooses the relevant Business Portfolio, WhatsApp Business Account and number, and the platform completes the server-side connection after Meta returns the authorization result.
No. The onboarding popup can make account connection much faster, but Meta controls App Review, business verification, number eligibility and any additional approvals required for a specific account.
It depends on the number's current WhatsApp setup and Meta's supported migration or coexistence options at the time you onboard it. Follow the current options Meta shows during Embedded Signup rather than deleting an existing account without confirming the migration path.
Business-initiated messaging must follow Meta's current opt-in, template, category and policy requirements. CampaignSetu automatically excludes contacts without recorded marketing opt-in and contacts marked Do Not Message from campaigns.
You can create keyword or phrase rules, choose contains or exact matching, set rule priority, add a default fallback reply and optionally tag matching contacts. Replies run from authenticated inbound webhook events while the account subscription is active.
No. The prices shown are for CampaignSetu platform access. WhatsApp Business Platform usage charges billed by Meta are separate and depend on the customer's own account activity and Meta's current pricing.
Pay using the displayed UPI QR and submit your transaction reference. Your request remains pending until an administrator verifies receipt and approves it. Approval activates the selected plan; submitting a reference alone does not activate access.